FAITH Social Services Privacy Policy
F.A.I.T.H. uses its best efforts to respect the privacy of every individual who visits our website. As such, we have developed a rigorous privacy policy that reflects that respect. This notice explains our offline and online information privacy practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information.
On our website, we do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site.
F.A.I.T.H. only gathers personally identifiable data—such as names, postal addresses, email addresses, contact information, credit card information or other information—when you voluntarily submit it. This information is used solely by F.A.I.T.H. for internal purposes. F.A.I.T.H. lists are never sold to third parties. We will only share personally identifiable information with third parties when:
- The person submitting the information authorizes us to share it;
- Sharing the information is a necessary operation of the site, for instance, to process a credit card transaction; or
- We are required to by law.
This notice applies to all information collected from or submitted to the F.A.I.T.H. website located at faithus.org and all related sub-domains.
By visiting F.A.I.T.H.’s website, you accept the practices described in this privacy policy.
YOUR INFORMATION
THE INFORMATION WE COLLECT
F.A.I.T.H. does not automatically collect your personally identifiable information when your visit our website. We do recognize the internet service provider of visitors, as well as the domain name or IP address of the server from where you are visiting. This information is used to determine the number of visitors to our site and sources of traffic. The data we collect are totals of those visiting from a domain, not information on individual users.
We cannot recognize the personally identifiable data—such as names, postal addresses, e-mail addresses, contact information, credit card information or other information—about our visitors that would allow us to identify the particular visitors to our website.
You do not have to provide any personal information on our website unless you choose to do so. F.A.I.T.H. only gathers personal information—such as your name, postal address, e-mail address, contact information, credit card information or other information—only when you voluntarily submit it in an online form. If you make a donation online, personal information will be collected from you in order to process that donation, however, even credit card details are not visible to FAITH and are handled by the credit card processor and protected under their guidelines.
HOW WE USE INFORMATION
F.A.I.T.H. is the sole owner of any information collected on this site. F.A.I.T.H. does not sell personal information about its website users or its offline donors.
The personal information you provide us when using our website or by other means—such as your name, postal address, e-mail address, contact information, credit card information or other information—will be kept strictly confidential and used to support your customer relationship with F.A.I.T.H., as well as to notify you of updated information.
If you allow us to, we will use personal information that you submit in an online or offline form to place you on our mailing list for regular updates. If you do not wish to receive such mailings from F.A.I.T.H., you will have the opportunity at any time to request removal from future mailings by contacting us.
Also, if you allow us to, we will use your e-mail address that you submit in an online form to place you on our e-mail list. If you do not wish to receive e-mails form F.A.I.T.H., you will have the opportunity at any time to request removal from future e-mail by unsubscribing from the e-mail list.
F.A.I.T.H. strongly adheres to anti-spam practices in its e-mail outreach. All e-mails sent on our list have easy-to-follow unsubscribe instructions at the bottom of each e-mail, and lists are never shared with any third parties.
PERSONAL INFORMATION AND CREDIT CARD SECURITY
F.A.I.T.H. cares about the safety and security of your transaction, and we take every precaution to protect your information.
Donations made on our website are secure to the fullest extent possible. We use high-grade, 128-bit encryption and the “https” security protocol through Secure Socket Layer (SSL) technology to communicate with your browser software. SSL protects information as it is transferred through the Internet. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols.
You can recognize secure website pages by checking for the secure symbol at the bottom of your browser screen. For most browsers, this symbol is either a lock or a key. When the lock symbol appears to be locked, the page is secure. When it appears to be unlocked, the page is insecure.
Furthermore, this site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
How You Can Access or Correct Your Information
If you would like to request access to review, update or change the information you have supplied in any way, feel free to contact F.A.I.T.H. at any time at CONTACT@FAITHUS.ORG.
OPT-OUT
F.A.I.T.H. gives you the opportunity to opt-out of receiving additional information from us at any time. If you do not wish to receive mailings and/or e-mails from F.A.I.T.H., you can request removal by sending an email to CONTACT@FAITHUS.ORG with “unsubscribe from mailing list” or “unsubscribe from email list” in the subject line, or by unsubscribing directly from an e-mail you receive from us (you can find the “unsubscribe from this list” option in the footer of the email).
LINKS
This F.A.I.T.H. privacy policy applies to information collected through offline means in addition to the F.A.I.T.H. website (located at faithus.org and all related sub-domains).
This website has links to other websites whose privacy policies may differ from ours. These links are provided for users’ convenience. We will not pass your information along to the linked site.
We make every effort to only link to sites that share our high standards of decency, fairness and integrity. We try our best to ensure that these links are safe for children and appropriate for our users in general. However, since we cannot guarantee the content of every site to which we are linked, we are not responsible for the privacy practices or the content of these other websites.
We do not control or guarantee the accuracy, relevance, timeliness or completeness of any linked information. The inclusion of links to other websites is not intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these outside sites. The fact that F.A.I.T.H. has provided a link to a site is not an endorsement, authorization, sponsorship or affiliation with respect to such site, its owners or its providers.
We encourage you to be aware when you leave our website to read the privacy statements of every website that collects personally identifiable information. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that F.A.I.T.H. is not responsible for the privacy practices of other websites.
Additionally, F.A.I.T.H. is not responsible for any website that links to the F.A.I.T.H. website, nor does it endorse, recommend or favor any views expressed on such sites.
PRIVACY POLICY CHANGES
If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should regularly review this privacy policy section of our website.
CONTACT INFORMATION
If you have any questions regarding this privacy, contact F.A.I.T.H.:
Mailing Address
795 Center Street
Unit 2
Herndon, VA 20170
Tel: (571) 323-2198
Email: contact@faithus.org
TRAIL SOFTWARE, INC. PRIVACY POLICY
This Privacy Policy (this “Privacy Policy”) describes Trail Software’s (d/b/a Kindful) (“Trail Software”, “Kindful,” “we,” “us,” or” “our”) collection, use, and disclosure of “personal information” that may be collected by Kindful anytime you (“you” or “user”) visit our website, [https://www.kindful.com] (this “Site”). “Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.
BY SUBMITTING YOUR INFORMATION THROUGH THIS SITE, YOU CONSENT TO THIS PRIVACY POLICY AND TO KINDFUL’S) COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION ACCORDING TO THE TERMS OF THIS PRIVACY POLICY. THIS SITE IS A GENERAL AUDIENCE SITE AND DOES NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT PERMITTED TO USE THIS SITE.
This Privacy Policy is applicable only to this Site and does not apply to any third party websites or to other companies or persons. This Site may contain links to, and media and other content from, other sites. Because of the dynamic media capabilities of this Site, it may not be clear to you which links are embedded in this Site and which are embedded in third-party media or content. Kindful cannot and does not guarantee the privacy policies and practices of any third party. Kindful does not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from this Site. The use of any personal information provided by you to such third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by Kindful, you should review the privacy policy at each linked website to determine how that site treats your personal information.
TRAIL SOFTWARE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME. THE REVISED POLICY WILL BE POSTED ON THIS SITE. Your continued use of this Site after Kindful posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy and your consent to Kindful’s collection, use, and disclosure of your personal information according to the terms of the updated Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. This Privacy Policy was last revised on July 1, 2019.
Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
Please note that personal information does not include “aggregate” information, which is data we collect about a group or category of users, from which individual identities or other personal information has been removed. This Privacy Policy in no way restricts or limits our collection, use, or our ability to sell such aggregate information.
Additional Limits on Use of Google User Data: Notwithstanding anything else in this Privacy Policy, the following types of your Google data will be subject to these additional restrictions:
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
As part of our service, we also use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. In some instances, our partners and advertisers appearing at this Site may use their own cookies. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. By changing those settings, you can accept all cookies, be notified when a cookie is set, or simply reject all cookies. If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of this Site may be unavailable to you.
Your California Privacy Rights
Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Kindful qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to support@kindful.com.